EasyJet Bares All (Taxes and Charges, That Is)
Three cheers for easyJet’s announcement yesterday that they’ve updated their website to show ticket prices inclusive of all taxes and surcharges from the first page of search results. This has long been a frustration on both airline websites and airfare price comparison sites, where taxes and surcharges aren’t tacked on until subsequent pages.
What’s the competition doing? A quick check on some of our favorite low-cost carriers reveals:
- easyJet displays taxes and surcharges on the first search results page, as promised in their press release. In our test, a London Gatwick to Pisa (Aug 27) flight was immediately offered at £44.99.
- Ryanair doesn’t show taxes and charges on the results page, waiting to reveal the extra fees until after you’ve selected a flight. In our case, we found a flight from London Stansted to Pisa (same date as above) for “£19.99.” However, on the next page it was revealed to actually cost £45.19, slightly higher than easyJet.
- Air Berlin plays it both ways, displaying the price without tax at the top of the page (in a price matrix), while showing the full price, with extra charges, at the bottom of the same page. Clever!
- SkyEurope, however, takes the cake, showing you one low price on the results page and then requiring that you click “agree to terms and conditions” before proceeding to the next page which shows the full price, inclusive of taxes.
Come on, guys. What are you waiting for? Show us what you’ve got!