JAT Ticket Adventure

We purchased a Belgrade-Ljubljana one-way JAT ticket on Sunday night, for travel in late July. We were, as the Brits say, chuffed.

The ticket came to just RSD5,942 (€74; $99). The JAT search engine worked fine, and we were approaching that magic, banal moment that drives all online air travel purchases: the invitation to print an e-ticket.

But the moment didn’t arrive. Instead of seeing a screen confirming our purchase, we were greeted as was the (unexpectedly) completely satisfying experience of purchasing a ticket from live, actual people in an office covered with airline posters and calendars.

About the author

Alex Robertson Textor
About the author: Bitten by the travel bug at 11, Alex Robertson Textor has fond childhood memories of ultracheap Spanish hotels (the kind with Styrofoam shelving) and supermarket lunches scarfed on park benches. Formerly an academic, Alex has spent the last several years redirecting his professional life into full-time travel journalism and editing. He has published articles in the New York Times, Guardian Unlimited, Condé Nast Traveler, Arthur Frommer’s Budget Travel, and the San Francisco Bay Guardian, among other publications.
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