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JAT Ticket Adventure

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We purchased a Belgrade-Ljubljana one-way JAT ticket on Sunday night, for travel in late July. We were, as the Brits say, chuffed.

The ticket came to just RSD5,942 (€74; $99). The JAT search engine worked fine, and we were approaching that magic, banal moment that drives all online air travel purchases: the invitation to print an e-ticket.

But the moment didn’t arrive. Instead of seeing a screen confirming our purchase, we were greeted as was the (unexpectedly) completely satisfying experience of purchasing a ticket from live, actual people in an office covered with airline posters and calendars.

About the author

Alex Robertson Textor

About the author: Alex Robertson Textor is a London-based travel writer and editor. He has written for Rough Guides, the New York Times, and Public Books, among other publications; he also guided the tablet magazine Travel by Handstand to two SATW Foundation Lowell Thomas Travel Journalism awards. With Pam Mandel, he writes copy and generates ideas as White Shoe Travel Content. He is on Twitter as @textorian and maintains his own blog, www.alexrobertsontextor.com.

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