Using an American iPhone in Europe… without going broke

Thursday, March 11th, 2010
Is that in Airplane Mode? Photo by Jorge Quinteros.

Is that in Airplane Mode? Photo by Jorge Quinteros.

By Tom Meyers—

If you’re an American iPhone user getting ready to take a trip to Europe, you’ve likely been warned about using your iPhone abroad. After all, AT&T’s rates for international data use can be confusing, and misunderstanding your usage or iPhone setup could be a very costly mistake.

I just returned from two weeks in Europe, one spent in Paris and one in Venice. This was a work trip, during which I visited about 90 hotels for EuroCheapo. I brought along my laptop, but what to do with my iPhone? Was there an economical way to use it in France and Italy? Should I pay for one of the international data packages offered by AT&T? Should I just leave the thing in New York?

When taking a pleasure trip, I usually turn off my phone before blast-off and leave it off until I return to JFK. (This has become increasingly inconvenient, however, in recent years as connecting with friends abroad is obviously aided by sending text messages. Those, however, don’t always work with American cell phones and require international roaming, which puts you at risk of receiving phone calls from home — which will cost you.)

In any case, I realized that my iPhone could be handy. It’s nice to stay on top of emails, download the latest news from the New York Times, and be on my way. But how to do it without going broke?

Advice from AT&T

AT&T, the exclusive US carrier for the iPhone, offers a number of international phone and data packages for Americans taking their phones abroad. The day before take-off, I called and spoke to a customer service representative about my options.

Two weeks later I’m still “processing” that conversation. Let’s just say there are a lot of variables at play, including whether or not you expect to use your iPhone abroad to a) place international phone calls, b) receive international phone calls, c) send and receive emails, d) browse the web, and e) use iPhone applications. Each of these points carries its own possible traps and, of course, AT&T offers a “package” to address each issue.

Just want to make calls on your iPhone from abroad?

The joy of settings.

If you plan to use your phone to make and receive calls, you can opt for the AT&T World Traveler feature (currently $5.99 month), which gives you a discounted price for making and receiving calls. Using this feature, placing or receiving a call from France and Italy would drop from $1.29 to $.99 per minute. Not exactly cheap.

Don’t forget that receiving a call will also cost you – even if you don’t answer it. If the call connects to your phone, it’s billable.

Important: If you choose to only make and receive calls abroad, don’t forget to deactivate your data roaming. But we’ll get to that…

Sending and receiving emails and browsing the Web from abroad

For sending and receiving emails, browsing the web, and using applications, AT&T advises you to purchase an international data roaming package. Stay with me here. These packages are available in four sizes, from 20 MB of international data transfer (for $24.99) to 200 MB of international data transfer (for $199). (Prices current as of March 2010.)

So, say you go with the $24.99 package. What exactly does that mean? How many emails can you send and receive with 20 MB of “data transfer”? How many web pages can you browse? Which applications can you use? That, of course, depends…

Hence, my headache. I had read horror stories of travelers buying a data package only to find that they surpassed it early in their trip by opening some “heavy” email messages or browsing image-rich websites.

AT&T’s tips for avoiding a billing “surprise”

In AT&T’s customer service center, the carrier offers tips for avoiding these sorts of surprise. The tips, which are quite helpful, include:

1) Turn off data roaming.

You’ll find this under Settings > General > Network > Data Roaming. (To make it easy, the iPhone even says “Turn data roaming off when abroad to avoid substantial roaming charges when using email, web browsing, and other data services.) If you’re using your iPhone to simply make and receive phone calls, make sure you do this.

2) Turn fetch data “Off”.

This prevents your iPhone from automatically checking for emails. To access this, go to Setting > Mail, Contacts, Calendars > Fetch New Data. Switch “Push” to “Off” and click “Manually”. Once switched, you’ll have to manually tell your phone to send and receive emails.

3) Consider purchasing an international data package.

As I mentioned above, AT&T offers four data packages, ranging from $29.99 to $199. If you are planning, at any point during your trip, to use a data network to access the web or use emails, you are strongly advised to get some sort of plan. 

4) Reset the usage tracker to zero.

This is interesting. Under Settings > Usage, you can see how many MB of data you’ve sent and received since you last reset the statistics. Theoretically, then, you could reset your statistics, and then track your subsequent bandwidth – perfect for those who have purchased an international bandwidth plan, right?

The only hiccup with this, unfortunately, is that the stats aren’t always up-to-date. It turns out that AT&T can have substantial delays in reporting international data usage (as international carriers are actually providing you with the network and then, later, reporting it back to AT&T). This means, well, that you certainly can’t rely on this metric for tracking your use in real-time.

5) Switch to Wi-Fi instead of data networks.

Bingo.

Airplane is my answer

Having discussed the options to the point of delirium, I basically threw in the towel and chose the most extreme option. Unfortunately, I had this sneaking suspicion that even with an international roaming package in place, I’d carelessly open an email with a dozen photos of my cats and wind up with a $4,000 phone bill.

Thus, frustrated and paranoid, I opted for “Airplane Mode.”

Airplane Mode blocks phone and data networks from going into and out of your iPhone. Wi-Fi networks, however, are accessible. It basically turns your iPhone into an iPod Touch. Airplane Mode is accessible under Settings > Airplane Mode.

Flying solo

The decision to use my iPhone for two weeks in Airplane Mode meant, of course, that to send and receive emails I needed to access a free Wi-Fi network. It also meant that I wouldn’t be able to send and receive text messages or make phone calls. In a separate post, I’ll explain how I went about finding free Wi-Fi networks in Paris and Venice.

Of course, my simple “Airplane Mode” solution won’t work for everyone. Some travelers will obviously need to use their phones to send and receive calls and texts. Others will need predictable email and web service. For these users, I’d suggest calling AT&T, adding some international services, turning off “fetch,” and still using “airplane mode” whenever possible.

However, for Cheapos like me who simply need an occasional connection, consider flying on “Airplane Mode” during your trip. You’ll relax about charges and still have basic services.

Tell us: Have you taken your iPhone abroad? Do you have any tips for avoiding surprise charges? Do you think I’m a big wimp for relying on Airplane Mode for two weeks? Tell us about your experience in the comments section.

Popularity: 5% [?]

Packing Question: Should you take your laptop on your trip?

Wednesday, May 13th, 2009
Online at the Jardin du Luxembourg in Paris. Photo by Fact244.

Online at the Jardin du Luxembourg in Paris. Photo by Fact244.

The scene is all too familiar: While packing your bags back home, you spot your laptop computer. It seems to be winking at you with an all-knowing, come-hither look.

“Take me with you,” it says. “Please. You know you need me!”

Well, Cheapos, what do you do? Should you pack your computer or not? Can you survive your trip without it?

Laptop Pros:

- There are all sorts of light, cheap, and web-only laptops that are well suited for travel.

- Taking a laptop makes it easy to update your friends and family from the road. You can send them daily emails and photos.

- A laptop keeps you informed of news and current events. (It also allows you to set your Facebook status from fabulous locales.)

- Many hotels offer free wireless connections, making it easy to go online — and avoid paying for computers at inconvenient internet cafes.

- Laptops can help “spur of the moment” travel planning and research. Need a restaurant suggestion for tonight? Go online from your room.

- A laptop can help keep an eye on your workplace activities. This could minimize feeling overwhelmed upon your return. If necessary, you can work from the road.

- Of course, some of us travel for work and simply must take a laptop. Case closed.

Laptop Cons:

- You’re on a trip, right? Not having a laptop and being “offline” can help recharge your batteries, so to speak. Do you really want to turn on your laptop first thing in the morning, just like you do every other day of the year?

- Internet cafes offer low-cost access to your email and websites.

- Many travelers already receive their emails on their telephones. A laptop just isn’t that necessary.

- Lugging a laptop around requires additional packing and extra security considerations. (You’ll probably choose to cross off hostels from your accommodation considerations.)

- While many hotels offer free Wifi, other hotels charge for the service. It can add up.

- Wifi isn’t always a sure thing, especially if your itinerary doesn’t include major destinations. Think you’ll easily find a signal in the rolling hills of Tuscany? Think again!

- Laptop bags can start feeling pretty heavy, especially as you acquire souvenirs. “You just had to bring that thing along…”

- Most “mission critical” work and research can be done in an internet cafe. Or when you get home.

To pack, or not to pack the laptop? What do you think, Cheapos?

Do you take a laptop with you while you travel? Why? Do you swear against it? Why? Post a comment below and tell us what you think!

Popularity: 8% [?]

Calling Home: Cheap tips for staying in touch while traveling

Wednesday, March 11th, 2009
Cellphone use in Bavaria. Photo by Jason MacArthur.

Cellphone use in Bavaria. Photo by Jason MacArthur.

By MATT KEPNES

When I travel, I look for affordable ways to stay in touch with my friends and update my family back home. Thanks to the Internet, it’s much easier to stay in touch now than it was in the past, and the cost of doing so has plummeted.

For those who are looking to save a dime but stay in touch, here are a few suggestions and tips to consider.

Staying in touch: The basics

It’s no secret that one of the easiest way to touch base is via email. But if you don’t want to pay excessive roaming fees for your Blackberry or iPhone, and prefer not to lug your personal laptop around when you travel, what do you do?

First of all, scrap plans to use hotel-owned Internet terminals or pay-per-minute internet access cards (unless they’re free of course). Instead, head to an Internet cafe. These cafes have spread like crazy around the Continent and make it quick and cheap to access email accounts, check in on social networking sites (like Facebook and MySpace), and update Twitter.

Other Web Options

However, sometimes “quickie” web cafe visits are not enough, especially on longer trips. Sending e-mails and messages to your family and friends is wonderful, but you’ll probably also want to actually speak with them. A great solution is the Internet phone service Skype. Skype lets you call other Skype users around the world for free.

All you need to make a Skype call is an Internet connection and a headset. You then “dial” another Sype user, like you would on an instant messenger, and once the connection is made you can speak for as long as you like–for nothing. For a small fee you can also place a call to a land-line or mobile phone.

Using Mobile Phones Abroad

The obvious downside to Skype is that you’re reliant upon an Internet connection to make the call. One way to solve that problem is by using a mobile phone.

Mobile phones, of course, not only let you keep in touch with those back home but also help you connect with people you meet on the road. They also allow you to call hostels and hotels from the road, check on museum hours, and in emergencies, call for help. Yet, cell phones are never the cheapest option.

For Americans, one complicating factor is that most mobile phones run on a network that isn’t accessible in Europe and, furthermore, most American phones can’t be “unlocked,” allowing you to swap out SIM cards. Thus, you can’t simply buy a new SIM card for your phone abroad. You’ll have to either rent or buy a new phone when you arrive, or, if your phone does work in Europe, pay additional fees for foreign coverage (either an incremental monthly fee or an expensive per-minute fee).

Fortunately for non-Americans, it’s much easier. Most foreign phones can have their SIM cards replaced with cards purchased at convenience stores (and sometimes right on the street!). The cards come with their own phone number and rechargeable minutes.

One Other Consideration

Thanks to technology, it’s easier and more affordable then ever to stay connected while traveling. At the same time, you should at least consider staying “unconnected” while traveling through Europe. After all, will your mobile phone be a helpful tool or just a distraction?

What do you think?

Do you stay connected when traveling? Do you take your mobile phone? Rent a phone abroad? Chat in Internet cafes? Tell us below!

About the author: Matt Kepnes is a twenty-something vagabond who has been on the road regularly since 2005 and produces NomadicMatt.com and How-To-Travel-The-World.com.

Popularity: 11% [?]

Paris: Free Wi-Fi Launching This Summer

Tuesday, April 24th, 2007

Wifi in Paris
Photo by Umbar

Bring your laptop to Paris this summer and set yourself up in a park.

The city is preparing to roll out 400 free Wi-Fi hotspots. It’s all part of an ambitious plan called “Paris Ville Numerique” which aims to make Paris one of the world’s most connected cities. The aim is to foster a more nomadic lifestyle in public places like parks, gardens, and public libraries.

Each hotspot should be able to sustain 30 users simultaneously. A detailed map of all the access points—which will include 63 public libraries, 200 public gardens and 40 district offices of the city hall—is available at the city’s Web site.

The ultimate goal of Bertrand Delanoe, the Socialist mayor, is city-wide coverage by the end of 2007. There are additional plans to improve street furniture, notably in the university district in the 13th arrondissement, to make laptop users more comfortable.

For the moment, many Paris cafes offer Wi-Fi, but you often have to pay by the hour. One of our favourite places for free and reliable wireless access is Columbus Cafe, a Starbucks-style chain which has two non-smoking locations at 81 rue St-Dominique in the 7th arrondissement (Metro: Rue du Bac) and 25 rue Vieille-du-Temple in the 4th arrondissement (Metro Saint-Paul).

Popularity: 6% [?]

Madrid: Places to get free Internet access

Wednesday, April 11th, 2007

Corte Ingles
Photo by kevinturner

Internet Cafés are so last year. Unfortunately, foreigners and locals alike discover free Internet access in Madrid only by word of mouth. Take Spain’s mega store Corte Ingles for example. Most people don’t know there’s free Wi-Fi in all of its cafeterias. Our favorite for the best views of the city: its most central location on Plaza del Callao, 2 (Telephone: +34-91-37-98-000).

Here’s a short list of other in-style central city havens where globetrotting passersby can plug into Madrid’s free Wi-Fi synergy.

Isoleé in Chueca is a hip café/restaurant/store all rolled together like a sushi roll. Plug in for 40 minutes with the purchase of a drink.

 

Café Faborit in Sol is too cool for techies but perfect for worldly hipsters on the go. Get your password with purchase of a drink.

 

Heladería Grangrossi in La Latina is the most refined café for Internet yuppies. Savor dark espressos and the city’s best gelato while lounging in white leather chairs. There are two other locations to choose from as well.

 

Cafeteria Santander in Alonso Martinez (Plaza de Santa Barbara, 4; Metro: Alonso Martinez) is known as Madrid’s free Wi-Fi pioneer. It is a sprawling low-cost café with booths and a down-home feel. It’s best in the morning for fresh squeezed orange juice, croissants, and excellent service.

 

Plaza Colón, best known as Madrid’s premier park for skaters, is also a hotspot for Web surfers. During spring and summer months, take a blanket and enjoy a romantic rendezvous with your laptop in Salamanca’s best urban park. Your ESSID code is BNE-BG. Take the Metro to Colón.

 

Classy hotels like Hotel Moderno and Hotel Opera offer free Internet in the lobbies and cafeterias.

Popularity: 11% [?]

London: Finding free Wi-Fi in London

Wednesday, February 28th, 2007

There once was a time when spending time in London as a tourist meant spending endless hours in Internet cafes. With the expansion of Wi-Fi zones throughout the city, this reality is quickly changing, with laptops increasingly counting as essential travel gear.

If you’re in Islington, Upper Street has free Wi-Fi access and a ton of cafes. Just stay away from Starbucks and Cafe Nero, as they charge. Get a tea for a quid and type away.

A stone’s throw from Leciester Square, Suburb in Soho does free Wi-Fi.

If outside of central London, you can find free Wi-Fi in a host of local cafes—in all Natural Cafes for example.

Wififreespot.com offers a small selection of places but our rule of thumb is that newer and forward-thinking hotel lobbies and cafes are golden. The latter happily give the stuff away to get customers, whilst the latter are keen to challenge Starbucks for patrons.

Warchalking has listings of several cafes and hotels. (We highly recommend the National Hotel.) My Hotspots apparently helps you find free Wi-Fi but we didn’t find it to be very useful. Rumors have it that the City (square mile) will soon go wireless but no doubt it won’t be free. University wireless access is also typically out of bound, as it usually requires a password.

No more 2 quid for 20 minutes of internet! Get a coffee or bowl of porridge and eat, type for hours and be merry.

Popularity: 9% [?]

Travel Planning on the Internets

Wednesday, February 21st, 2007

Today’s HotelMarketing.com cites recent studies conducted by Burst Media and PhoCusWright Research that show the massive effect the Web is having on travel planning and travel-related purchases, especially—no surprise—among younger consumers.

According to the story, the impact of the Internet “has been so great that researching or purchasing travel outside of the Internet is already an unknown experience for many consumers.”

Nearly 55% of those surveyed in the 25-34 demographic say the Internet is their primary travel resource. Nearly four out of five (79%) respondents say they will use the Internet to plan upcoming personal travel.

Looks like this Internet thing has legs.

Popularity: 2% [?]