Using an American iPhone in Europe… without going broke
Thursday, March 11th, 2010By Tom Meyers—
If you’re an American iPhone user getting ready to take a trip to Europe, you’ve likely been warned about using your iPhone abroad. After all, AT&T’s rates for international data use can be confusing, and misunderstanding your usage or iPhone setup could be a very costly mistake.
I just returned from two weeks in Europe, one spent in Paris and one in Venice. This was a work trip, during which I visited about 90 hotels for EuroCheapo. I brought along my laptop, but what to do with my iPhone? Was there an economical way to use it in France and Italy? Should I pay for one of the international data packages offered by AT&T? Should I just leave the thing in New York?
When taking a pleasure trip, I usually turn off my phone before blast-off and leave it off until I return to JFK. (This has become increasingly inconvenient, however, in recent years as connecting with friends abroad is obviously aided by sending text messages. Those, however, don’t always work with American cell phones and require international roaming, which puts you at risk of receiving phone calls from home — which will cost you.)
In any case, I realized that my iPhone could be handy. It’s nice to stay on top of emails, download the latest news from the New York Times, and be on my way. But how to do it without going broke?
Advice from AT&T
AT&T, the exclusive US carrier for the iPhone, offers a number of international phone and data packages for Americans taking their phones abroad. The day before take-off, I called and spoke to a customer service representative about my options.
Two weeks later I’m still “processing” that conversation. Let’s just say there are a lot of variables at play, including whether or not you expect to use your iPhone abroad to a) place international phone calls, b) receive international phone calls, c) send and receive emails, d) browse the web, and e) use iPhone applications. Each of these points carries its own possible traps and, of course, AT&T offers a “package” to address each issue.
Just want to make calls on your iPhone from abroad?

If you plan to use your phone to make and receive calls, you can opt for the AT&T World Traveler feature (currently $5.99 month), which gives you a discounted price for making and receiving calls. Using this feature, placing or receiving a call from France and Italy would drop from $1.29 to $.99 per minute. Not exactly cheap.
Don’t forget that receiving a call will also cost you – even if you don’t answer it. If the call connects to your phone, it’s billable.
Important: If you choose to only make and receive calls abroad, don’t forget to deactivate your data roaming. But we’ll get to that…
Sending and receiving emails and browsing the Web from abroad
For sending and receiving emails, browsing the web, and using applications, AT&T advises you to purchase an international data roaming package. Stay with me here. These packages are available in four sizes, from 20 MB of international data transfer (for $24.99) to 200 MB of international data transfer (for $199). (Prices current as of March 2010.)
So, say you go with the $24.99 package. What exactly does that mean? How many emails can you send and receive with 20 MB of “data transfer”? How many web pages can you browse? Which applications can you use? That, of course, depends…
Hence, my headache. I had read horror stories of travelers buying a data package only to find that they surpassed it early in their trip by opening some “heavy” email messages or browsing image-rich websites.
AT&T’s tips for avoiding a billing “surprise”
In AT&T’s customer service center, the carrier offers tips for avoiding these sorts of surprise. The tips, which are quite helpful, include:
1) Turn off data roaming.
You’ll find this under Settings > General > Network > Data Roaming. (To make it easy, the iPhone even says “Turn data roaming off when abroad to avoid substantial roaming charges when using email, web browsing, and other data services.) If you’re using your iPhone to simply make and receive phone calls, make sure you do this.
2) Turn fetch data “Off”.
This prevents your iPhone from automatically checking for emails. To access this, go to Setting > Mail, Contacts, Calendars > Fetch New Data. Switch “Push” to “Off” and click “Manually”. Once switched, you’ll have to manually tell your phone to send and receive emails.
3) Consider purchasing an international data package.
As I mentioned above, AT&T offers four data packages, ranging from $29.99 to $199. If you are planning, at any point during your trip, to use a data network to access the web or use emails, you are strongly advised to get some sort of plan.
4) Reset the usage tracker to zero.
This is interesting. Under Settings > Usage, you can see how many MB of data you’ve sent and received since you last reset the statistics. Theoretically, then, you could reset your statistics, and then track your subsequent bandwidth – perfect for those who have purchased an international bandwidth plan, right?
The only hiccup with this, unfortunately, is that the stats aren’t always up-to-date. It turns out that AT&T can have substantial delays in reporting international data usage (as international carriers are actually providing you with the network and then, later, reporting it back to AT&T). This means, well, that you certainly can’t rely on this metric for tracking your use in real-time.
5) Switch to Wi-Fi instead of data networks.
Bingo.
Airplane is my answer
Having discussed the options to the point of delirium, I basically threw in the towel and chose the most extreme option. Unfortunately, I had this sneaking suspicion that even with an international roaming package in place, I’d carelessly open an email with a dozen photos of my cats and wind up with a $4,000 phone bill.
Thus, frustrated and paranoid, I opted for “Airplane Mode.”
Airplane Mode blocks phone and data networks from going into and out of your iPhone. Wi-Fi networks, however, are accessible. It basically turns your iPhone into an iPod Touch. Airplane Mode is accessible under Settings > Airplane Mode.
Flying solo
The decision to use my iPhone for two weeks in Airplane Mode meant, of course, that to send and receive emails I needed to access a free Wi-Fi network. It also meant that I wouldn’t be able to send and receive text messages or make phone calls. In a separate post, I’ll explain how I went about finding free Wi-Fi networks in Paris and Venice.
Of course, my simple “Airplane Mode” solution won’t work for everyone. Some travelers will obviously need to use their phones to send and receive calls and texts. Others will need predictable email and web service. For these users, I’d suggest calling AT&T, adding some international services, turning off “fetch,” and still using “airplane mode” whenever possible.
However, for Cheapos like me who simply need an occasional connection, consider flying on “Airplane Mode” during your trip. You’ll relax about charges and still have basic services.
Tell us: Have you taken your iPhone abroad? Do you have any tips for avoiding surprise charges? Do you think I’m a big wimp for relying on Airplane Mode for two weeks? Tell us about your experience in the comments section.
Popularity: 5% [?]




