easyJet: Milan to Barcelona

The carrier: easyJet

Upside
Great connections across Europe without the lowest-common-denominator panic.

Downside
Notoriously bad customer service.

About
EasyJet is Europe's second-largest low-cost carrier, after Ryanair. It's also one of the oldest in Europe; its first flights took off in late 1995, and it pioneered the online purchase model. The airline was founded by Sir Stelios Haji-Ioannou, and he and his family are still major shareholders. EasyJet is based at Hangar 89, which is an orange building adjacent to the main taxiway at Luton Airport.

The easyJet route map is not as wide-ranging as Ryanair's, although the airline tends to fly to primary airports over out-of-the-way secondary airports. Fares are also higher than Ryanair's, though the easyJet flying experience tends to receive not quite so many complaints as Ryanair's.

One place where easyJet does not get high marks is in the telephone customer service department. We've read stories of hundreds of faxes remaining unreturned and hours-long waits on toll telephone lines with high per-minute charges.

Among the airline's more notable destinations are Bucharest, Geneva, Istanbul, Madeira, Sofia, Split, and Tallinn.

Baggage
*Carry-on: One piece of hand luggage
*Checked: €12 per bag (per flight), combined weight not to exceed 20 kg. Over 20 kg, €9 per kg.

Seating
Strict pre-boarding policy. Check-in no later than 40-minutes prior to departure. Boarding is on a first-come first-serve basis and can be a nightmare if you don’t arrive early. EasyJet never allows stand-bys.

Tip
Check in online so that you’re automatically entered into the "A" group for boarding, meaning you'll hop on—and off—first. Be careful with personal property as there is little or no compensation for damages or losses.
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Departure: Milan, Italy - Malpensa (MXP)

Malpensa International Airport is one of three international airports in the Milan area.

Location: Malpensa International Airport is located 45 kilometers (29 miles) north west of Milan in the province of Varese.

Transport:

- Rail: Trains run from Terminal 1 to Milano Cadorna Station every 30 minutes Monday-Friday. Schedules for both the Malpensa Express and Tren Italia are both found online.

- Bus: Between the two terminals a free shuttle bus is available every 15 minutes for twenty four hours a day. Buses run from both terminals to Milano Centrale Station, and to Linate Airport, Sesto and Torino. The Malpensa Shuttle runs from both terminals to Milano Centrale Station. The schedule for buses from Malpensa are found online. It is possible to reach Malpensa airport by bus from: Milano, Torino, Lugano, Chiasso, Genova, Novara, Como, Menaggio, Lago Maggiore, Domodossola, Gallarate, Castelnovate, Brescia, Bergamo, Bologna and Verona.

- Taxi: Taxis are available from outside Arrivals.

Service: Bars, a cocktail lounge and restaurants are located in the airport. There are also several shops selling a wide range of goods, including duty free. Other facilities include banks, bureaux de change, a chapel, and chemists. The First Aid and health offices are available in both terminals. more...

Arrival: Barcelona, Spain - Barcelona International (BCN)

Barcelona International Airport, also known as El Prat, is the main airport serving Barcelona, Catalonia, Spain. Barcelona is an extremely busy airport and during high season, it has a tendency to feel mobbed.

The second busiest airport in Spain, it is also the primary base for Clickair and Vueling, two Spanish low-cost carriers, and serves many of Europe's other low-cost airlines. Over the years, future air traffic through Barcelona Airport has been increasing dramatically. As a result, plans for major improvements to both the airport's infrastructure and services are being conducted. These plans include a new terminal area, an expansion of the airfield and a new runway.

Location: Barcelona International Airport is located 12 km away from the center of Barcelona, in El Prat de Llobregat.

Transport:

- Rail: Barcelona Airport is connected to the center city by train. The Aerobus train costs €2.50 and the RENFE train runs €3.45. Train journeys take about 40 minutes. For detailed information on airport connections to the Barcelona Metro System, as well as general maps and schedules, consult the metro's Official Website.

- Bus: The night bus runs hourly from late night through early morning and costs just €1.25. The companies that serve Barcelona Airport include: EMT, ALSA, and Mon-Bus. Information on specific rates and schedules are available on their websites. You can also catch a bus to Lloret de Mar from Barcelona del Nord station in the city centre. They run very frequently and you can find a timetable and prices at the company’s Official Website. Bus service is available to the nearby country of Andorra as well (Andorra by bus).

- Taxi: Taxi ranks are located outside the terminals. The journey to the city should take about a half hour. Keep in mind that fares change during holidays and nights. Airport and luggage supplements apply in addition to the fare.

Service: Banks, currency exchanges, and ATMs can be found in both terminals as well as duty-free shops. Other shops include newsstands, bookstores and tobacconists. A post office can be found on the ground floor of Terminal B. Other airport facilities include a pharmacy, a 24-hour medical service, and children’s play areas. more...