easyJet: Rome to Dusseldorf

The carrier: easyJet

About

EasyJet is Europe's second-largest low-cost carrier, after Ryanair. It's also one of the oldest in Europe; its first flights took off in late 1995, and it pioneered the online purchase model.  EasyJet is based at Hangar 89, which is an orange building adjacent to the main taxiway at Luton Airport.

The easyJet route map is not as wide-ranging as Ryanair's, although the airline tends to fly to primary airports over out-of-the-way secondary airports. Fares are also higher than Ryanair's, though the easyJet flying experience tends to receive fewer complaints.

One place where easyJet does not get high marks is in the telephone customer service department. We've read stories of hundreds of faxes remaining unreturned and hours-long waits on toll telephone lines with high per-minute charges.

Among the airline's more notable destinations are Bucharest, Geneva, Istanbul, Madeira, Sofia, Split and Tallinn.

Upside

Great connections across Europe without the lowest-common-denominator panic.

Downside

Notoriously bad customer service.

Baggage

*Carry-on: One piece of hand luggage.
*Checked: €12 per bag (per flight), combined weight not to exceed 20 kg. Over 20 kg, €12 per kg.

* Please visit EasyJet’s website for more information on its baggage policy.

Seating

Strict pre-boarding policy. Check-in no later than 40 minutes prior to departure. Boarding is on a first-come first-serve basis and can be a nightmare if you don’t arrive early. EasyJet never allows stand-bys.

Check-in and Ticketing

Online check-in is available from 60 days before your flight until two hours prior to the scheduled departure time.  Passengers with hold-luggage are allowed to do this as well. The boarding gate closes 25 minutes prior to the scheduled time of departure.  If your flight leaves London Gatwick before 08.30 you can check in for this flight the night before from 20:00. This will give you the opportunity to leave your baggage at the airport. You will be issued with a boarding pass so you can go straight to security for your flight the following morning.

Tip
Check in online so that you’re automatically entered into the "A" group for boarding, meaning you'll hop on—and off—first. Be careful with personal property as there is little or no compensation for damages or losses.

Fun Fact

EasyJet offers the possibility to carbon offset the CO2 to their customers' trips for a surcharge via a calculator which calculates a passenger's carbon footprint.

Departure: Rome, Italy - Leonardo da Vinci di Fiumicino (FCO)

Rome Leonardo da Vinci Fiumicino Airport or "Aeroporto Leonardo da Vinci di Fiumicino," also commonly known as Rome-Fiumicino International Airport, its former name, is Italy's largest airport and second-largest international air gateway and Rome's primary airport. While the focus at Fiumicino is on long-haul routes flown by conventional airlines, the airport also hosts several budget airlines. Among these, Blu-express, Vueling, and Air Berlin fly the most routes.

Fiumicino may not be one of the most exciting big city airports in Europe, but it does, unsurprisingly, sport some of the best espresso bars we've ever found.

Location: Rome Leonardo da Vinci Fiumicino Airport is situated 30 kilometers (19 miles) southwest of the city, in the coastal city of Fiumicino.

Transport:

- Rail: Fiumicino benefits from a fab airport train connection, which drops passengers off at Rome's massive Termini train station. To take the train, follow the signs at the airport marked "Treni." The train runs every half hour, from 6:37 a.m. until 11:37 p.m. and takes about 35 minutes. Tickets cost €9.50 and can be purchased from one of the (sometimes unreliable) ticket machines or at the train ticket office. If you're pressed for time, you can buy a ticket on the train for €11.

Another option, especially good for visitors staying in Trastevere, is to take one of the local trains, Orte or Fara Sabina. A journey on either train lasts 45 minutes and costs €5. Orte and Fara Sabina trains depart from the airport station for Rome's Stazione Tiburtina. At Tiburtina, you can catch the B subway line. Stops on the B line include Trastevere and Ostiense.

- Bus: Another way to get into the center of Rome from Fiumicino airport is on the Terravision express bus. The Terravision bus connects Fiumicino airport to Rome's Termini Station. Tickets cost €7 one-way and €12 round-trip. Visit the Terravision booking engine to book bus tickets in advance.

- Taxi: Taxis are available at the airport. The official taxis are white and identified by the illuminated Taxi sign on the roof. Ensure the meter is running, and check the approximate price of the journey beforehand. Expect to pay a whopping €60 per ride, not including supplementary charges for luggage, nighttime travel, and Sunday travel. (Stick to the train, folks!)

Service: There are information desks located in all three terminals. There are a number of restaurants, cafes and bars located throughout the airport. There are numerous first-class shopping centers that have exclusive stores selling quality goods, as well as the duty-free shops. Other facilities include first aid, a chapel and prayer room, a Bureau de change, and 24-hour cash machines (ATMs).

Arrival: Dusseldorf, Germany - Dusseldorf (DUS)

In Brief: Germany's third busiest airport, Duesseldorf is a major Lufthansa hub. It is also an important hub for Air Berlin, and serves a smattering of low-cost and charter airlines in addition. Transportation: The S-Bahn takes just ten minutes to travel between the airport and Duesseldorf's main train station. A one-way fare costs €3.