Paris Transit: Buying RER and Metro tickets with an American credit card

Thursday, August 13th, 2009
Entering the SNCF train station at Charles de Gaulle. Photo by Tom Meyers.

Entering the SNCF train station at Charles de Gaulle.

By Tom Meyers—

Arriving in Paris can be a wonderful experience. Certain aspects, however, can be quite frustrating—especially for travelers who arrive armed only with an American credit card.

Why? Because the RER (regional train) and Paris Metro ticket machines only accept “EC” credit cards that are security-chip enabled. American credit cards are not equipped with this technology and, for the most part, don’t work.

Getting into Paris from Charles de Gaulle Airport… with an American credit card

I think that the easiest (and most economical) way into Paris from Charles de Gaulle is the city’s regional train, the RER. The train departs several times an hour from train stations in Terminal 1 and Terminal 2 at CDG. The trip takes between 25-35 minutes to central Paris, depending on whether it’s running express or making local stops along the way.

RER tickets cost €8.20 per person, each way. Dozens of ticket machines are located in the airport terminals, making it (hypothetically) easy to grab a ticket and hop onto a train. However, the machines only accept EC credit cards. When we’ve tried to purchase a ticket with an American-issued card, the screen simply states “Card not valid.”

Machines also take euro notes and coins, but if you’ve just arrived in Europe, you may not be arriving with any euro currency. Of course, you could first swing by an airport ATM, although lines can be long and ATMs often dispense bills in high denominations, not exactly handy for an 8 euro ticket.

The solution?

One solution is to buy your ticket from the ticket counter. I have resorted to this in the past—which is never fun, as it usually involves waiting in a long line. However, the ticket agents do accept American credit cards. Many American tourists, faced with this solution, get in line.

I finally got my ticket.

I finally got my ticket.

During my trip to Paris this month, I went through all the motions: I tried my MasterCard on two machines and was rejected by both. I then turned and gazed at the line snaking out from the ticket office. I was certain to spend the first 45 minutes of my time in Paris waiting to pay for a regional train ticket. Sad.

But then I noticed several peppy, smiling customer service personnel drifting about the floor, between the machines, asking bemused tourists if they needed help.

Just for kicks, I approached a young woman and explained my dilemma. “The machine won’t take my credit card.”

“You’re trying to use an American card, right?” she asked.

“Yes.”

“This might not work, but there’s one machine over here that sometimes takes American cards,” she said, and led me past several clusters of ticket machines to one particular, inconspicuous machine, which appeared to me to be just like the others.

And sure enough, it worked. For some reason, that one machine accepted my MasterCard and saved me from the RER ticket line of tears.

Good luck with those Metro tickets!

Good luck with those Metro tickets!

Metro tickets… Rejection, part deux

Over the past several years, Paris has closed down Metro ticket booths in many stations and replaced them with automated vending machines. (In many cases, the ticket booths have been replaced with information booths. But they won’t sell you tickets.)

The ticket machines are pretty easy to use, unless—you guessed it!—you’re trying to use an American credit card. In short: They’re not accepted.

The solution: Pay in cash (some machines only accept coins, while others accept bills) or go to one of the Metro stations that still actually has a ticket counter (these can be found in the most-popular stations in central Paris).

What do you think?

Have you had any issues with using an American (or any other) credit card in Paris or other French cities like Marseille or Lyon? Have you been able to use your card? Do you have another creative solution? Tell us about it!

Popularity: 13% [?]

European Rail Tickets: Deutsche Bahn fares better than rail agents

Wednesday, June 17th, 2009
A Deutsche Bahn train in Berlin's main station. Photo by hidden europe.

A Deutsche Bahn train in Berlin's main station. Photo by hidden europe.

By Nicky Gardner and Susanne Kries—

Okay, we’ve said it before, but we’ll gladly say it again. Have Cheapos realised just how much rail fares in Europe can vary according to where you purchase your tickets?

We took a day out from our regular work with hidden europe magazine last week and conjured up a tempting palette of trips criss-crossing the continent. And then we compared the ticket prices on a national rail website (that of the Deutsche Bahn) with the prices offered for those journeys by rail ticketing agents based in Britain and North America. We took care to ensure that the tickets we purchased were in every case for exactly the same trains.

So a straight comparison, comparing like-with-like. Same class of travel, same comfy seat, same scenery slipping by outside the window – for all five routes in our basket of European rail trips.

The five routes we tested

  1. Berlin to London single (by day, depart after 9:00 AM, any route) on September 3: one adult, 2nd class.
  2. Amsterdam to Salzburg single (by day, no more than one change of train) on July 14: one adult, 1st class.
  3. London to Cologne via Brussels single (depart at 8:00 AM or later) on September 10: one adult, 2nd class.
  4. Berlin to Zagreb single via Hamburg (2 night stop) and Munich (2 night stop) on August 20: one adult, any class.
  5. Nuremberg to Dresden same day return (direct trains only) on June 20 for a family of five, 2nd class.

For each of these five journeys, we thought that the German Railways (viz. Deutsche Bahn) website at www.bahn.de would offer some reasonable fare advice, and so it did. Indeed, all five journeys could be booked online through their website.

Then we turned to agents selling rail tickets in North America and Britain to get quotes for precisely the same journeys. This was done first by online research, often followed up by telephone calls to check precise details.

The results

And guess what? The leading agencies specializing in European rail tickets always charged at least twice as much as would the Deutsche Bahn for exactly the same journey.

The key point here is that in most of Europe, rail operators have a whole raft of special promotional fares that massively undercut the regular tariffs (often with discount of more than 80% on the standard fare). But agents rarely offer those discounted fares, preferring to safeguard their hefty commission fees by selling only the full fare.

Comparing the fares

Now take a look at how those fares compared. Listed below are the Deutsche Bahn (DB) fares that were available for purchase around midday of Friday, June 12, 2009 followed by the cheapest fare quoted the same day by a leading North American or British agent (all sterling and dollar fares have been converted to euros just to make things clearer).

  1. Berlin to London (2nd class) DB: €49 / Agent Fare: €209
  2. Amsterdam to Salzburg (1st class) DB: €79 / Agent Fare: €255
  3. London to Cologne (2nd class) DB: €49 / Agent Fare: €106
  4. Berlin to Zagreb with stops in Hamburg and Munich (2nd class) DB: €29 / Agent Fare: €322
  5. Nuremberg to Dresden day return for family of 5 (2nd class) DB: €37 / Agent Fare: €705

Helpful advice?

We found one leading British agent who was extremely helpful on the phone, going to some lengths to suggest that for certain routes it might be wiser to get the tickets from a German source (but declining to give the specific name of the company or website).

A well-known North American agent emphasized that their dollar fares on offer would undercut anything we might purchase in Europe – a claim which is patently undermined by the results of our survey. The North American agent suggested that a rail pass might be a better bet for some of our journeys, and hinted that we would encounter a range of problems if we attempted to purchase directly from the Deutsche Bahn website.

Booking tickets in advance

The reality is that booking train tickets on www.bahn.de is pretty easy, even without a knowledge of German. The site has a decent English language interface, though in some instances you will find additional functionality on the German language website.

Also, it really helps to have a good knowledge of European patterns of service and railway geography. A good place to start is by studying the latest edition of the Thomas Cook European Rail Timetable and the same company’s Rail Map of Europe.

Booking well in advance is often the key to finding cheap fares, but our research found that plenty of discounted promotional fares are still available for travel this summer. And we did not cast around trying to dig up the cheapest possible travel dates, having fixed our palette of routes and travel dates before embarking on our research. If you would like the see the full results of our survey, just click here.

And, oh yes, just in case you were wondering, we were paid not a cent by the Deutsche Bahn to publish this!

About the authors: Susanne Kries and Nicky Gardner are regular contributors to EuroCheapo and together edit hidden europe magazine. They live in Berlin.

Popularity: 40% [?]

Bargain trains: Cheap rail fares across Europe for 2009

Thursday, November 6th, 2008

German trains
A German train pulls into station. Photo by Francois Roche

It is that time of year when many travellers start sketching out their plans for 2009 trips to Europe. And for travel within Europe, many of the continent’s budget airlines will unveil their summer 2009 schedules in the coming weeks. Book early for the best discounts.

Plan ahead: Rail travel for next year

Rail travelers can still take a while refining their travel plans for summer 2009, for although many of the schedules are now becoming available, tickets do not generally go on sale until two to four months prior to travel.

The extension of the Europa-Spezial scheme to encompass many more countries means that canny travellers can now plan long treks across Europe with rail fares that greatly undercut even the lowest air fares.

Europa-Spezial: Great value for money

Europa-Spezial fares can be booked online at the German Railways website. Tickets generally go on sale 90 days prior to travel, so bookings can already be made for January 2009.

Choose your trains carefully and you can travel from Budapest to Cologne for just €39 one way - and you can include stopovers on the way (each for a maximum of 48 hours). We chose a Budapest - Prague - Berlin - Cologne routing, with en route stops for two nights in both Prague and Berlin, and found plenty of availability for mid-January 2009 at the lead-in €39 fare.

Other gems there for the taking are €29 one-way from Hamburg to Vienna (via Prague), €39 from Paris or Copenhagen to any station in Germany, and a €39 fare that will take you from any station in Belgium or the Netherlands to Basel on the Swiss border or to Salzburg in Austria.

First class options: Worth considering, even for Cheapos

If the lowest fare for your selected route is already sold out, you can still buy a Europa-Spezial ticket, but it will be priced at a higher tariff tier (e.g. €49, €69, and up). Europa-Spezial fares are also available for first class, and these are really worth checking.

Berlin to Vienna (either direct or with a one or two night stopover in Dresden) for €49 first class sounds almost too good to be true. If you find little availability for Europa-Spezial fares in second class, just have a look to see if the cheapest first class option is still available. First class sells out less quickly, and we have found many examples of journeys where remaining first class availability is cheaper than heavily-booked second class.

The great thing about these Europa-Spezial fares is that, subject to availability at the time of booking, you really can use them on the fast express services. The only real snag is that you must commit yourself to date and time of travel, but at such rock bottom fares that is scarcely a burden.

The new Europa-Spezial fares, along with long-standing promotions like discounted TGV fares in France, might really tip the balance as you weigh up whether it is worth buying a rail pass for 2009.

This article is by Nicky Gardner and Susanne Kries, who together edit hidden europe magazine, which explores people, places and communities across Europe. Every issue of hidden europe includes a lot of tips on budget travel, especially by rail.

Popularity: 100% [?]

European rail passes: Read this before you buy

Tuesday, July 1st, 2008

A few thoughts on great travel deals from the editors of hidden europe magazine.

BERLIN — We are often amazed at how much money North American visitors to Europe pay for rail passes, especially when, with a little advance planning, travelers can often reap great savings through pre-purchase of point-to-point tickets. These are not tickets marketed with hefty surcharges by overseas agents, but rather the promotional fares available directly from the various rail operators in Europe, usually through online sales.

But the question is not simply one of rail pass vs. individual tickets. It is also always worth looking at local rail pass offerings.

For Example, Czech Out This Deal

Eurail offers a pass that affords eight days unlimited first class travel in the Czech Republic for $359. Better to wait till you arrive in the Czech Republic, and for less money you can buy a pass that affords an entire month’s travel.

And for those who think an entire month in the Czech Republic is a bit much, the Czech Railways sell a one-week pass, too. Try $80 for second class travel for a week, and a small premium of about $16 more will secure first-class comfort, if that’s important to you. You can check those prices here (in Czech crowns).

Slow Travel Dividends

Canny Cheapos search around for bargain local passes, and they are to be found in most parts of Europe.

Hats off to five friends who visited us in Berlin yesterday evening, having traveled all the way from Vienna by local trains. Vienna to Passau on Saturday, stopping off overnight in the Danube town, then continuing from Passau up to Berlin on Sunday. Yes, it took a while, about 16 hours traveling in all, compared with 10 hours on the fast train. But fun they said, and a journey full of those happy insights into rural life that makes slow trains so appealing.

What did they pay? Just €63 in all. That’s not per person, but for all of them! Less than €13 a head for a big leap across Europe. This was easily done with a smart combination of the Austrian Einfach-Raus Ticket and the German Schönes-Wochenende Ticket (Happy Weekend Ticket), both one-day rail passes sold in the countries concerned. Totally flexible. No need to pre-book, and you can travel at will on all trains except the fast express services.

British Bargains

Regional passes are available for travel in many parts of Britain and, for visitors focusing on just one region of the country, they are a fine deal, knocking spots off BritRail prices.

For example, if Wales is your focus, and you plan on having a week in the principality, why pay $329 for a four-day BritRail pass, when you can pick up a Freedom of Wales ticket for just $140 – four days travel within Wales and the nearby border areas of England within an eight-day period. What’s more, the locally-purchased pass is valid on almost all bus services in Wales, too. That’s not the case with BritRail.

Similar passes, usually priced between $100 and $150 are available for most other UK regions (eg. SW England, the North), typically offering four days of travel in any eight-day period or sometimes travel on seven consecutive days.

Get on board

Why not research local rail passses by checking out the national websites of the following European rail operators? Do check that that you really are using the “official” national rail websites and not a site developed by a third-party vendor or agency.

Each of the companies mentioned below has good local railpasses that can all offer much better deals that Eurail prices:

www.oebb.at (ÖBB, Austria)

www.cd.cz (CD, Czech Rep)

www.vr.f (VR, Finland)

www.bahn.de (Die Bahn, Germany)

www.nationalrail.co.uk (all rail operators in Great Britain)

www.mav.hu (MAV, Hungary)

www.irishrail.ie (Iarnród Éireann, Ireland)

www.ns.nl (Dutch Railways)

www.pkp.pl (PKP, Poland)

www.sbb.ch (Switzerland)

This is the latest in a summer series of postings by Nicky Gardner and Susanne Kries. The Berlin-based duo are the editors of hidden europe magazine. Cheapos can preview the contents of the July 2008 issue of hidden europe by clicking here.

Popularity: 16% [?]