easyJet: Brussels to Geneva

The carrier: easyJet

Upside
Great connections across Europe without the lowest-common-denominator panic.

Downside
Notoriously bad customer service.

About
EasyJet is Europe's second-largest low-cost carrier, after Ryanair. It's also one of the oldest in Europe; its first flights took off in late 1995, and it pioneered the online purchase model. The airline was founded by Sir Stelios Haji-Ioannou, and he and his family are still major shareholders. EasyJet is based at Hangar 89, which is an orange building adjacent to the main taxiway at Luton Airport.

The easyJet route map is not as wide-ranging as Ryanair's, although the airline tends to fly to primary airports over out-of-the-way secondary airports. Fares are also higher than Ryanair's, though the easyJet flying experience tends to receive not quite so many complaints as Ryanair's.

One place where easyJet does not get high marks is in the telephone customer service department. We've read stories of hundreds of faxes remaining unreturned and hours-long waits on toll telephone lines with high per-minute charges.

Among the airline's more notable destinations are Bucharest, Geneva, Istanbul, Madeira, Sofia, Split, and Tallinn.

Baggage
*Carry-on: One piece of hand luggage
*Checked: €12 per bag (per flight), combined weight not to exceed 20 kg. Over 20 kg, €9 per kg.

Seating
Strict pre-boarding policy. Check-in no later than 40-minutes prior to departure. Boarding is on a first-come first-serve basis and can be a nightmare if you don’t arrive early. EasyJet never allows stand-bys.

Tip
Check in online so that you’re automatically entered into the "A" group for boarding, meaning you'll hop on—and off—first. Be careful with personal property as there is little or no compensation for damages or losses.
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Departure: Brussels, Belgium - Charleroi (CRL)

Brussels South Charleroi Airport in Wallonia, Belgium has just opened a new terminal in January 2008 which has the capacity to serve of up to 5 million passengers a year and is a host to sever budget carriers.

Location: South Charleroi Airport is located 4 miles (7kilometres) north of Charleroi, 46km (28.75 miles) from central Brussels, in Wallonia (Belgium).

Transport:

- Rail: From any railway station in Belgium, you can reach Charleroi Brussels South airport by asking for a "bulk-Charleroi airport" ticket at the railway station you start from. When you arrive at Charleroi South station, you only need to take the A bus line to reach the airport passenger terminal in a few minutes. The "bulk" ticket price includes both rail and bus rides. Similarly, when you land at the airport, you can buy the same "bulk" ticket at the airport ticket desk. From Charleroi station, you can take a train to any railway station in Belgium. For specific rates and times consult the railway timetable website.

- Bus: Shuttles are available to and from South Charleroi Airport and the Charleroi bus station using line A. For specific rates and times consult the bus timetable website.

- Taxi: Taxi cabs are always available outside the passenger terminal. Do not hesitate to ask taxi drivers about offering a fixed price to your destination. This will often be an option.

Service: Airport amenities include automated teller machines, internet hotspots, telephone booths, massage seats, baggage storage, a restaurant and bar, newsstand and pharmacy. more...

Arrival: Geneva, Switzerland - Geneva Cointrin International (GVA)

Geneva Cointrin International Airport can be accessed from both Switzerland and France. It serves as an EU freight hub (despite it not being an EU member).

Location: Geneva Cointrin International Airport is located 4 km (2 miles) from the Geneva city center.

Transport:

- Rail: Geneva railway station is located about 300 meters from the Departures and Arrivals floors. All trains stop at central Geneva-Cornavin, in the city center. Direct long-distance trains are also available with destinations throughout greater Europe.

- Bus: The bus stop is outside the Departures and Arrivals Halls. In Switzerland, Unireso bus #10 runs to central Geneva, and bus #28 to the United Nations. Bus #23 connects the airport with Tours de Carouge and Fret.

- Taxi: Taxis can be found outside the main terminal building. Separate French and Swiss taxis are available.

Service: At the airport, there are multiple information desks. Note: The French sector has independent services and there are tourist and airport information services in both sectors. In addition, travelers will find banks, currency exchange, ATMs, a post office, and Internet access available in all public areas. There are restaurants, shops (including duty-free), and other facilities such as a pharmacy, medical center, nursery, and public showers. more...