easyJet: Manchester to Helsinki

The carrier: easyJet

About

EasyJet is Europe's second-largest low-cost carrier, after Ryanair. It's also one of the oldest in Europe; its first flights took off in late 1995, and it pioneered the online purchase model.  EasyJet is based at Hangar 89, which is an orange building adjacent to the main taxiway at Luton Airport.

The easyJet route map is not as wide-ranging as Ryanair's, although the airline tends to fly to primary airports over out-of-the-way secondary airports. Fares are also higher than Ryanair's, though the easyJet flying experience tends to receive fewer complaints.

One place where easyJet does not get high marks is in the telephone customer service department. We've read stories of hundreds of faxes remaining unreturned and hours-long waits on toll telephone lines with high per-minute charges.

Among the airline's more notable destinations are Bucharest, Geneva, Istanbul, Madeira, Sofia, Split and Tallinn.

Upside

Great connections across Europe without the lowest-common-denominator panic.

Downside

Notoriously bad customer service.

Baggage

*Carry-on: One piece of hand luggage.
*Checked: €12 per bag (per flight), combined weight not to exceed 20 kg. Over 20 kg, €12 per kg.

* Please visit EasyJet’s website for more information on its baggage policy.

Seating

Strict pre-boarding policy. Check-in no later than 40 minutes prior to departure. Boarding is on a first-come first-serve basis and can be a nightmare if you don’t arrive early. EasyJet never allows stand-bys.

Check-in and Ticketing

Online check-in is available from 60 days before your flight until two hours prior to the scheduled departure time.  Passengers with hold-luggage are allowed to do this as well. The boarding gate closes 25 minutes prior to the scheduled time of departure.  If your flight leaves London Gatwick before 08.30 you can check in for this flight the night before from 20:00. This will give you the opportunity to leave your baggage at the airport. You will be issued with a boarding pass so you can go straight to security for your flight the following morning.

Tip
Check in online so that you’re automatically entered into the "A" group for boarding, meaning you'll hop on—and off—first. Be careful with personal property as there is little or no compensation for damages or losses.

Fun Fact

EasyJet offers the possibility to carbon offset the CO2 to their customers' trips for a surcharge via a calculator which calculates a passenger's carbon footprint.

Departure: Manchester, United Kingdom - Manchester Intl (MAN)

Manchester Airport, previously known as Ringway Airport, is the largest UK airport outside London. Location: Manchester Airport is located 17 km (10 miles) southwest of Manchester. Transport: - Rail: The Skylink moving walkway system connects The Station, which is Manchester Airport's rail, bus and coach interchange. Trains serving Manchester Airport run to and from various destinations in the Midlands and Northern England. For more information on schedules and fares consult the National Rail Website. - Bus: Many local and express buses serve the Manchester airport. For information on local routes consult the travel information Website. The National Express Website has more information on buses from Manchester Airport to various destinations all over the UK. - Taxi: Taxis are available outside the arrivals halls of each terminal. Service: Information desks can be found in all terminals as well as Internet stations and ATMs. Banking services are available as well as currency exchange, and Wi-Fi Internet access. All terminals have numerous shops, restaurants, and cafes. Other airport amenities include baby changing facilities, a children's play area, medical center, and prayer rooms. more...

Arrival: Helsinki, Finland - Helsinki Vantaa (HEL)

Helsinki-Vantaa Airport is the main airport serving Helsinki, Finland. It was originally built for the Summer Olympics in 1952 and is currently the fourth largest airport among the Nordic countries. Location: Helsinki-Vantaa Airport is located 19 km (11.5 miles) north of Helsinki. Transport: - Bus: YTV buses (#415, #451, and #615) as well as the Finnair City Bus run to and from the airport and Helsinki city center (among other destinations). The journey into Helsinki lasts about 40 minutes. For timetables and rate information, visit either YTV or Finnair's City Bus web site. - Taxi: There are taxi ranks in front of both terminals. Service desks for taxis are located in the Arrivals Hall. The journey into Helsinki by car takes about 30 minutes. Service: There are several information desks found in the airport. Other services include: two banks, several currency exchanges, ATMs, Wi-Fi Internet, baby care stations, a meditation room, and many restaurants, cafes, and bars. A 24-hour fast food restaurant is also available. The International Terminal hosts more shops, a grocery store, and a pharmacy.